Privacy Policy

Table of Contents


What information do we collect from our users?

Information is first collected when you register on our website (, make an order, engage in a contest, respond to an on-site survey, communicate with us via email, or participate in any other on-site feature.

As you place an order for any of our products or register an account, we will collect standard details, including your full name, mailing address, email address, telephone number, payment information (including card details), or other applicable data. Credit card details are never stored, and the above customer details are never shared with third parties.

All viewers are welcome to visit this website anonymously, without sharing personal information, registering, or placing an order.

When placing an order for a gift purchase, we may also collect information about the recipients. None of the information collected about gift recipients will be used for marketing purposes, and this information will not be shared with third parties.

Our website does collect "cookies" to gather information about visitors and the specific details about their visits to our website. This data is used to create a better viewer experience. For further information on our cookie collection policies, please refer to the "Do we use 'cookies'?" section below.


How is this visitor information used?

We may utilize the information collected from your registration, purchases, survey engagements, content/promotion registry, marketing communications, email interactions, website navigation, or other site features in the following ways.

  1. To personalise your experience of our website, allowing us to deliver content and products that will best suit your needs.
  2. To improve our responses to your customer service inquiries.
  3. To process transactions efficiently.
  4. To deliver contests, promotions, surveys, and other website features.
  5. To potentially send periodic emails after you opted-in to receive email newsletters or have purchased products from our website.


How do we protect the information collected from our visitors?

Our team implements a wide variety of security measures to maintain safety over your valued information.

This information can only be viewed by a limited number of persons who have exclusive access rights to these systems and are legally required to keep the information confidential.


Do we use "cookies"?

We do utilise cookies. These "cookies" are minute files that a website or the website's service provider uses to enhance the viewer experience. This transfer is achieved via your web browser, as the cookie files are delivered to your hard drive. Your website browser allows any given site or website service provider to recognise your browser and capture then retain specified information. You can choose to enable or disable cookie use by navigating to the appropriate settings page of your browser's interface.

The functionality of our shopping cart can be used to highlight the importance of these cookies. By leveraging cookies, our website/service provider can retain and process the items you select to add to the shopping cart. Cookies are also used to help us respond to your preferences based on your engagement with our website, allowing us to service your needs with greater efficiency. We also compile and arrange data about the traffic to and the interactions with our website. This data is used to help us maximise our website experience.

At times, third-party service providers may be hired to assist us in enhancing our website using the provided information. These third parties are not permitted to use this information on our behalf, except to improve our business conduct and functionality.

Visitors can directly control the cookie transfer between our website/service provider and their hard drive. Web browsers typically offer options to deny all cookie use or to provide a warning when a cookie is being sent. Browsers (such as Microsoft Edge, Google Chrome, etc.) each offer options that allow you to customise many elements of your web surfing experience. Each browser has a unique set-up, so we encourage users first to find their web browser's "help menu" to learn how to modify cookie use effectively.

When cookies are disabled, you will not be able to access a variety of features found on many popular websites. Without these features, your experience will become less efficient. Some tools and services may not function without the use of cookies. If you still do not wish to engage in cookie use, feel free to place your orders over the telephone by contacting our customer service team (01724 706610).


Do we use third-party links?

To provide the best possible value, we do include third-party links on our website. The links provided lead to independent sites, which have separate privacy policies. We have no responsibility or liability for the content and activities of these third-party websites. Regardless, we strive to protect the integrity of our site and welcome feedback about the linked website if you have any concerns, or if a link is not working correctly.


Policy Changes

When changes are implemented to our privacy policy, we will post these updates on this page. These policy changes will only apply to the information collected after the date of the change. This policy was last modified on 08/04/2024.


Online Privacy Policy

This privacy policy only applies to the information and data collected through our website, and it does not apply to information collected offline.


Terms and Conditions

For further information about the use of our website, visit our Terms & Conditions section. Our Terms & Conditions describe the policies of use, disclaimers, and limitations of liability governing engagement with our website.


Automatic Consent

As soon as you begin to view or use our website, you consent to our privacy policy, as detailed above.